1/31/17

“We didn’t do anything wrong, but somehow, we lost” was the final statement made by former Nokia CEO Stephen Elop at the press conference announcing the acquisition of the company's mobile phone business by Microsoft. How rapidly smartphone technology and the development of mobile apps have advanced in just the last decade is nothing short of phenomenal. Yet, these advancements in technology will be a double-edged sword for organizations unable to keep up. In today’s mobile environment, consumers can check account balances, transfer funds, pay bills, research products, and make purchases quickly and easily. These capabilities have successfully paved the road for increased expectations from a customer experience perspective.

Customer experience (CX) initiatives have topped the list of strategic priorities for many organizations, putting CX above new product development. However, this increased focus on customer experience should be coordinated simultaneously with the organization’s customer communications management (CCM) strategy.

January 25, 2017, Colleyville, TX—Madison Advisors—Madison Advisors today announces that Jeff Weldon, senior analyst, will be speaking at Information Management Institute’s (IMI) Ink Jet 2017 Conference on ways to capitalize on production inkjet to streamline the production workflow and gain operational efficiencies. IMI’s Ink Jet Conference will be held February 1-3 at the Florida Hotel & Conference Center in Orlando.

Weldon’s informative presentation, “Taking Ink Jet Efficiency to the Next Level,” will be held on Wednesday February 1, during the opening session at 1:30 p.m. Weldon will share with attendees the following discussion points:

Production ink jet printers offer the opportunity to streamline production workflow and gain operational efficiencies
Key to gaining efficiencies is optimizing workflow from printing through finishing
Moving to white paper workflow is key to achieving available production gains
The steps required to achieve document streamlining necessary to ensure print providers are maximizing ink jet systems’ performance

As a senior analyst for Madison Advisors, Weldon provides industry expertise and project-based advisory services for enterprises, technology providers and service providers in the output technology space. He has extensive knowledge of output management systems in the transactional and print-on-demand markets, including print management and workflow systems and leading electronic delivery solutions.

For information on IMI’s Ink Jet 2017 Conference, visit http://www.imiconf.com/ink-jet-2017.html.

Over the past two decades, Madison Advisors' industry-neutral expertise enables enterprise organizations, service providers and technology providers to achieve their strategic objectives around today’s evolving customer communications management (CCM) requirements.