CCM Hosted Managed Services Market Update

By Gina Ferrara, Senior Analyst “If at first you don’t succeed, try, try again.” This proverb, credited to the writings of Thomas H. Palmer and later popularized by William Edward Hickson in his “Moral Song,” applies to many circumstances in life and in business. But not all circumstances. The five companies featured in our 2nd […]

Observations from Fiserv Forum 2018

By Kemal Carr, President Shortly after speaking at Inkjet Summit 2018 in Florida, I went to the Fiserv Forum held April 17–19 in Las Vegas. Fiserv Forum is an event that invites attendees to experience the latest fintech innovations, exchange ideas with Fiserv product experts, and engage with peer financial services professionals. I was told […]

Inkjet Summit 2018 – Recapping the Excitement

By Kemal Carr, President Inkjet Summit 2018 took place this past April 9-11 in Ponte Vedra Beach, FL. I have always found this to be an interesting forum. For one, major hardware vendors have figured out how to create a hardware show without showing hardware. Good for them, as it saves everyone money. The next […]

Maximizing the Benefits of Inbound Document Automation

By Susan Cotter, Senior Program Manager/Analyst Madison Advisors has the unique opportunity to visit with many organizations that are in various stages of their document management journeys.  Inbound document processing is one area that we find large variances in the adoption of automation within companies that choose to keep capture processes in-house.  By developing a strategy that […]

Summing up MAILCOM 2018

By Gary Simpson, Vice President of Business Development & Service Delivery Once again, MAILCOM has met its objective to serve those who manage mail communications for their organizations at this year’s 38th national convention. It was another great success for Lance Humphries, his team and the attendees they are dedicated to serve. In this age […]

Takeaways from the Xeikon Quarterly Analyst & Press Update

By Gina Ferrara, Senior Analyst Xeikon held its first quarterly analyst and press update on February 22nd. Donna Covannon, Xeikon’s Director of Marketing, stated that these updates are a direct response to the numerous requests received from the analyst community who wanted to hear from Xeikon more frequently. Xeikon plans to conduct updates on a […]

One Canon Event Impresses

By Gina Ferrara, Senior Analyst Canon Solutions America recently held its One Canon event on February 12-14that The Diplomat Beach Resort in Hollywood, FL.  As a resident of New England, it is always a treat to escape the cold winter months and attend an event in the South.  This event was Canon’s second year celebrating […]

Selecting a Capture Service Provider

By Susan Cotter, Senior Program Manager/Analyst  After working with an organization recently to assess the state of their business processes related to document scanning, data capture and workflow solutions, it became clear to me that this organization is not alone in its struggle to make document scanning more efficient.  Many organizations are grappling with the decision to […]

Color Migration Market Update

By Gina Ferrara, Senior Analyst Everything old is new again.  It is a phrase that makes one think about trends in the fashion industry.  But instead of hemlines and platform shoes, I’m thinking about how this phrase relates to print.  Let’s face it.  Printed business-to-consumer (B2C) communications – known as transactional communications – had become […]

The Kyosei Philosophy Can Be Applied to Enterprises

By Gina Ferrara, Senior Analyst My colleague, Gary Simpson, VP of Business Development and Service Delivery, and I had the opportunity to participate in the thINK Conference held in Boca Raton on October 9-11, 2017. This event can be summarized in one word: kyosei, a word that represents Canon’s corporate philosophy. It is defined as […]

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