2019 Canon Media & Analyst Event Makes a Positive Impression

By Gina Ferrara, Senior Analyst I recently attended the 2019 Canon Media & Analyst event held February 11-13 at the Waterstone Resort and Marina in Boca Raton, Florida. Canon shared the latest news and provided an overview of the company’s success in 2018 and roadmap for 2019. Throughout the presentations, the following themes were evident:  […]

Quadient Inspire Days Americas Conference

By Kemal Carr, President Quadient Inspire Days Americas, held at the Boston Sheraton, September 19 – 21, was the fifth in the Inspire Days series and the last of Inspire Days events held earlier in Melbourne, Singapore, Hong Kong and The Hague—touching five continents. In Boston, the general theme revolved around enhancing customer experience, and […]

The thINK 2018 Conference – The Fourth and Best One Yet

By Susan Cotter, Senior Analyst, Program Manager Having returned recently from attending the thINK 2018 Conference held September 5th through the 7th in Boca Raton, I keep thinking how this conference once again demonstrated the power of bringing together a community of customers, partners and industry experts to share innovations and best practices in this growing market. […]

OpenText Enterprise World Offered an Abundance of Learning Opportunities

By Gina Ferrara, Senior Analyst, Madison Advisors In July, I attended the OpenText Enterprise World conference held at the Metro Toronto Convention Centre in Toronto, Canada.  This event, which attracted over 5,000 attendees, offered something for everyone, including pre-conference training sessions, innovation & developer labs and numerous breakout sessions.  As a first-time attendee, I looked […]

Ricoh’s INTERACT 2018 Expanded to Serve All Industry Segments

By Kemal Carr Early announcements of Ricoh’s INTERACT 2018 conference, held June 18–21 at the Westin Hotel, Westminster, CO, near Ricoh’s Boulder plant, promised to be bigger and better this year, and it delivered in several ways.  Now in its eighth year, the biggest change for this event was that it brought multiple Ricoh product […]

Accelerating Digital Transformation with a New Bot Economy

Gary Simpson, Vice President of Business Development & Service Delivery There’s a reason Robotics Process Automation (RPA) is one of the hottest topics within the C-suite and it’s not just being discussed within a few specific industry segments. RPA represents the biggest opportunity for traditional enterprises in all industry segments to change their weary productivity […]

CCM Hosted Managed Services Market Update

By Gina Ferrara, Senior Analyst “If at first you don’t succeed, try, try again.” This proverb, credited to the writings of Thomas H. Palmer and later popularized by William Edward Hickson in his “Moral Song,” applies to many circumstances in life and in business. But not all circumstances. The five companies featured in our 2nd […]

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