Neopost Rebranding Itself as Quadient

By Kemal Carr, President At the end of September, Neopost, headquartered in Paris, France, announced that it’s changing its name to Quadient – previously the name of one of its business units, the one that provides primarily multichannel CCM capabilities and likely some portion of Neopost’s Business Process Automation (BPA) services and customer experience management […]

HM Document Solutions Shared its Digital Transformation Journey With Attendees of IPMA 2019 Conference

By Susan Cotter, Senior Analyst, Program Manager I recently had the pleasure of presenting at the In-Plant Printing and Mailing Association (IPMA) conference with Jason Fonner, Director of Print Operations at HM Document Solutions (HMDS). In 2018, HMDS embarked on its digital transformation journey with the purchase of new hardware and software technologies. Madison Advisors […]

Enterprise Output Management Systems Move Beyond Print Management

By Gina Ferrara, Senior Analyst, Madison Advisors Madison Advisors just released a new research report, “Enterprise Output Management Systems, 4th Edition: Moving Beyond Print Management.” Our 3rd edition was published in December 2010 and since much has changed over the years, it was time to present our new findings on the latest trends in this […]

Inbound Document Capture – New Innovations and Strategies

By Susan Cotter, Senior Program Manager/Analyst It is exciting to see how new capture technologies continue to evolve and how their impacts on traditional inbound workflows are providing Capture Service Providers (CSPs) with new and innovative ways to interact with their customers.   In our recent brief, “Inbound Document Capture – New Innovations and Strategies,” we outline new […]

National Postal Forum 2019 Fuels Print and Mail

By Gina Ferrara, Senior Analyst, Madison Advisors “Growth Driven: Fueling Your Mailing and Shipping Success” was the theme this year for the National Postal Forum, held May 5-8 at the Indianapolis Convention Center. As a first time attendee and presenter, this conference—which hosted over 4,000 attendees, 125 exhibitors and 100+ educational workshops—did not disappoint. From […]

XPLOR Stays True to Form with High-Quality Sessions

By Gina Ferrara, Senior Analyst, Madison Advisors I had the opportunity to present at XPLOR19, which was held April 23-25 at the Mandalay Bay Conference Center in Las Vegas. I have had the pleasure of attending this conference every year since 2014. With the hope of increasing attendance and interest in XPLOR19, two big changes […]

RPA/AI User Conference Draws Standing Room Only Crowd

By Warren Lederer, COO, Madison Advisors So many people attended Automation Anywhere’s Imagine user conference, held in New York City on April 16-17, that a second room was opened up to accommodate the crowd, and even the caterer was hard-pressed to keep pace with the traffic.  The whole RPA (robotic process automation) and AI (artificial […]

AIIM 2019 Conference Focuses on Digital Transformation

By Susan Cotter, Senior Analyst, Program Manager It’s been a few years since I attended an AIIM conference, so I was pleasantly surprised at AIIM 2019 when I was reminded of how pivotal an organization AIIM is within the information management industry. With a focus on digital transformation, attendees and technical service providers had plenty […]

2019 Canon Media & Analyst Event Makes a Positive Impression

By Gina Ferrara, Senior Analyst I recently attended the 2019 Canon Media & Analyst event held February 11-13 at the Waterstone Resort and Marina in Boca Raton, Florida. Canon shared the latest news and provided an overview of the company’s success in 2018 and roadmap for 2019. Throughout the presentations, the following themes were evident:  […]

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